Terms of use & privacy policy

Terms of use

1. Acceptance of Terms

Welcome to www.ecoadvice.org.uk ("Website"). The Website is owned and operated by The Eco Advisory Bureau ("we," "our," or "us"). By accessing or using the Website, you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please do not use the Website.

2. Intellectual Property

All content provided on the Website, including text, graphics, images, information, and other materials, is protected by copyright, trademarks, and other intellectual property rights. You may not modify, reproduce, distribute, transmit, display, publish, or create derivative works from any content on the Website without our prior written consent.

3. User Conduct

You agree to use the Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit their use of the Website. You shall not engage in any conduct that may damage, disable, or impair the Website or its functionality.

4. Disclaimer of Liability

The information provided on the Website is for general informational purposes only and does not constitute professional advice. We do not warrant the accuracy, completeness, or reliability of any information on the Website. You agree that you use the information on the Website at your own risk. We shall not be liable for any damages arising out of or related to the use of the Website.

5. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content, accuracy, or availability of such third-party sites. The inclusion of any link does not imply our endorsement or affiliation with the third party.

6. User Accounts

If you create an account on the Website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

7. Modifications and Termination

We reserve the right to modify, suspend, or discontinue the Website, in whole or in part, at any time without notice. We also reserve the right to terminate or suspend your access to the Website for any reason, including violation of these Terms of Use.

8. Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

privacy policy

1. Information We Collect

We may collect various types of personal information from users of our Website, including but not limited to names, email addresses, contact details, and demographic information. We collect this information when you voluntarily provide it to us, such as when you sign up for our newsletter or submit inquiries.

2. Use of Information

We may use the collected information for the following purposes:

To provide you with information and services related to the ECO4 initiative and Great British Insulation Scheme.
To respond to your inquiries, comments, or requests.
To send you promotional materials, newsletters, and updates about our services.
To analyze and improve the effectiveness of our Website and services.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

With our trusted service providers who assist us in operating our Website and providing services to you.
In response to a valid legal request, such as a court order or government inquiry.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on the Website. Cookies are small text files stored on your device that help us analyze website traffic and usage patterns. You can adjust your browser settings to refuse cookies if you prefer.

6. Your Rights

You have the right to access, correct, or delete your personal information that we hold. You can also withdraw your consent for us to process your information. To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us to have it removed.

8. Changes to Privacy Policy

We reserve the right to update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be noted at the top of the policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@ecoadvice.org.uk